
Congratulations on your decision to purchase a new house, townhome or condominium. A new home is likely the largest investment of your lifetime. Therefore, we encourage you to carefully research all aspects and to seek professional advice when required. At Bella, we are proud to offer 2/5/10 warranty services backed by Travelers Guarantee Company of Canada. Travelers is the leading provider of surety products in Canada and the largest supplier of new home warranty in British Columbia. They are members of Canadian Home Builders Association (CHBA), Urban Development Institute (UDI), Independent Contractors and Business Association (ICBA), Vancouver Regional Construction Association (VRCA). Travelers was the first warranty provider to enter the home warranty market in British Columbia following the introduction of new legislation to protect homeowners in 1999.
![]()
In order to receive the benefits of Home Warranty Coverage from Travelers Guarantee Company of Canada (“Travelers Guarantee”), consumers must purchase a new home built and sold by one our approved Builders. Prior to signing a Contract of Purchase and Sale, it is also prudent to contact Travelers Guarantee to verify that the Builder is officially registered and that Home Warranty Coverage has been issued on your prospective new home.
Homeowner Protection Act — Protection for New Home Buyers
The Homeowner Protection Act & its Regulations (“Act”) became effective July 1, 1999. Prior to the issuance of a building permit, the Act requires all residential builders to be licensed by the Homeowner Protection Office (HPO) and to provide the “2/5/10” warranty from an approved third party warranty provider. For further information, please contact HPO at: (604) 646-7050 or visit their website at www.hpo.bc.ca
What exactly is covered by a 2/5/10 Warranty?
2 Year Materials & Labour Warranty
First 12 months – coverage for any defect in materials and labour
First 15 months – coverage for any defects in materials and labour in the common property of a multi-unit building
First 24 months – coverage for any defect in materials and labour supplied for the electrical, plumbing, heating, ventilation and air conditioning delivery and distribution systems. In addition, coverage for any defect in materials and labour supplied for the exterior clading, caulking, windows and doors that may lead to detachment or material damage to the new home
5 Year Building Envelope Warranty
10 Year Structural Defects Warranty
For more information please visit www.travelersguarantee.com
To download a consumer brochure that outlines the 2/5/10 warranty, please click here.






